A potential first home buyer phones and asks you to explain the various loan options available to them and the benefits and disadvantages of each one. They make mention of "no-frills loans", professional packages, lines of credit and honeymoon rates, so you must cover these 4 in your answer as a minimum.
Write or type a "script" to be used in response to this enquiry that clearly explains the various loan options available and the benefits and disadvantages of each one.
- You do not need to improvise further comments from your first home buyer
- You must incorporate at least one selling message at the end of your script
- Keep your script to 450 words maximum.
We encourage you to type your script, however you may handwrite if you do not have access to a computer.
NOTE: Assume for the purpose of this assessment task that you will focus on answering the specific question, rather than following a prospect sheet or checklist. You do not need to include any conversation from the customer, just your own. This is a summative assessment so you need to utilise the knowledge you have gained from the course overall.