EXERCISE 1 - CERTIFICATE IV IN FINANCE AND MORTGAGE BROKING

Scenario

A potential first home buyer phones and asks you to explain the various loan options available to them and the benefits and disadvantages of each one. They make mention of "no-frills loans", professional packages, lines of credit and honeymoon rates, so you must cover these 4 in your answer as a minimum.

Task

Write or type a "script" to be used in response to this enquiry that clearly explains the various loan options available and the benefits and disadvantages of each one.

- You do not need to improvise further comments from your first home buyer
- You must incorporate at least one selling message at the end of your script
- Keep your script to 450 words maximum.

We encourage you to type your script, however you may handwrite if you do not have access to a computer.

NOTE: Assume for the purpose of this assessment task that you will focus on answering the specific question, rather than following a prospect sheet or checklist. You do not need to include any conversation from the customer, just your own. This is a summative assessment so you need to utilise the knowledge you have gained from the course overall.


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