Essential Core ICT Knowledge required for any ICT

Assignment Detail:- Question: Essential Core ICT Knowledge required for any ICT professional- This includes ICT Professional Knowledge and ICT Problem Solving- General ICT Knowledge which provides graduates with a breadth of understanding of the ICT industry regardless of his/her ICT job role- This includes Technical Resources, Technology Building, and ICT Management- ICT PROFESSIONAL KNOWLEDGEThis area includes:• Ethics• Professional expectations• Teamwork concepts and issues• Interpersonal communication• Societal issues/legal issues/privacy• Understanding the ICT profession- It is expected that Professional Knowledge topics will need to be addressed at multiple levels in different stages of professional development- The very nature of professional work means that some knowledge and skills are best developed through experience and that understanding of complex issues such as ethics grows with maturity- Thus, the goals for developing professional knowledge/skills will be different at entry-level -graduate- than at full professional level -a certification program-- Appendix E demonstrates this continuum using the most relevent two of the seven SFIA responsibility levels- EthicsTopics covered should include:• Fundamental ethical notions -virtues, duty, responsibility, harm, benefit, rights, respect and consequences-;• Basic ethics theories;• Integrity systems -including, the ACS Code of Ethics, the ACS Code of Conduct, ethics committees and whistle blowing-;• Methods of ethical analysis;o Methods of ethical reflectiono Methods and procedures of ethical repair and recovery;• ICT specific ethical issues -professional - e-g- compromising quality and conflict of interest, and societal - e-g- phishing and privacy-- Professional expectationsTopics covered should include: expertise, certification, competence, autonomy, excellence, reflection, responsibility and accountability- Teamwork concepts and issuesTopics covered should include: collaboration, group dynamics, leadership styles, conflict resolution, team development and groupware- CommunicationTopics covered should include: oral and written presentations, technical report writing, writing user documentation and the development of effective interpersonal skills- Societal issuesTopics covered should include: history of computing and the ICT discipline, privacy and civil liberties, cyber crime, intellectual property and legal issues- Understanding of ICT professionProfessionals should have some knowledge of where and when their discipline began and how it has evolved, in addition to understanding of ongoing issues in the discipline- ICT PROBLEM SOLVINGThis requires knowledge of how to use modelling methods and processes to understand problems, handle abstraction and design solutions- The methods and tools that are used for handling abstraction could vary a great deal with the branch of ICT, from circuit diagrams to data modelling tools to business process modelling- It is important to recognise this area because it captures some of the creativity and innovation that is required of ICT professionals, and the excitement that is present in their jobs- Recognising this component also assists in identifying what is unique about ICT and what differentiates it from other disciplines- In no other discipline is there such an emphasis on developing artefacts -e-g-, computer and information systems- which are so abstract and complex and where modelling tools and methods are essential- The systems that ICT professionals deal with cannot be seen or handled in the same simple and direct manner as products of other applied disciplines -e-g-, buildings, bridges, chairs, drugs-- Consequently, highly developed problem solving skills and the need for methods to handle abstraction and modelling are absolutely vital- General ICT Knowledge As well as have essential core ICT knowledge -ICT Problem Solving and ICT Professional Knowledge-, it is essential that all graduates have a conceptual understanding of ICT as a broad discipline6- The three General ICT Knowledge areas are related to the SFIA categories that they support in Appendix A- KNOWLEDGE AREA 1: TECHNOLOGY RESOURCESThis area includes:• Hardware and software fundamentals• Data and information management• Networking- Hardware and software fundamentalsAn understanding of the basic components of computer systems is required, including:• Computer architecture and organisation - including processors, memory, storage systems and input/output devices;• Systems software - Operating systems and application system software- Data and information managementAn understanding is required of how data is captured, represented, organised and retrieved from files and databases- Topics include:• Data modelling and abstraction• Database Management Systems -DBMS-• Information assurance and security in a shared environment• Acquisition, custodianship and eventual disposition of information• Nature of data, information and knowledge transformation through technologies- NetworkingThis area requires an understanding of data communications and networking fundamentals- Topics include:• Network concepts, protocols and standards• Network security• Wireless and mobile computing• Distributed systems- KNOWLEDGE AREA 2: TECHNOLOGY BUILDINGThis area includes:• Human factors• Programming• Systems development• Systems acquisition- Human factorsThis area requires an understanding of the importance of the user in developing ICT applications and systems, and involves developing a mindset that recognises the importance of users, their work practices and organisational contexts- ProgrammingThis involves an understanding of the fundamental concepts of a programming language- It is expected that the requisite knowledge of programming fundamentals would be best developed by engaging students in software developments tasks -programming-- However, the range of programming languages and tools that could be used to develop this knowledge is wide and will vary with the expected ICT job role of the graduate- Systems development and acquisitionAn understanding is required of how to develop or acquire software -information- systems that satisfy the requirements of users and customers- All phases of the lifecycle of an information system should be understood including: requirement analysis -systems analysis- and specification, design, construction, testing, and operation and maintenance- There should also be knowledge of methodologies and processes for developing systems- KNOWLEDGE AREA 3: ICT MANAGEMENTThis area includes:• IT governance and organisational issues• IT project management• Service management• Cyber security IT governance and organisational issuesTopics covered should include:• Fundamental governance principles -e-g- structures to encourage moral behaviour within organisations and corporations, and moral behaviour by organisations and corporations-;• Organisational context, including business processes, organisational culture, change and risk management- IT project managementThis area involves an understanding of the factors required to successfully manage systems development projects- Topics include: team management, estimation techniques, cost/benefit analysis, risk analysis, risk management, project scheduling, quality assurance, software configuration management, project management tools, reporting and presentation techniques- Service managementService management deals with the ongoing operation of ICT in an organisational context and includes frameworks for structuring the interactions of ICT technical personnel with business customers and users- Many frameworks exist to guide ICT service management, for example, the Information Technology Infrastructure Library -ITIL- and Control Objectives for Information and Related Technology -COBIT-- Cyber securityThis area is based on the ACM Cyber Security Curriculum 2017 and includes:• Data Security• Software Security• Component Security• Connection Security• System Security• Human Security• Organizational Security• Societal Security Attachment:- ICT Professionals-rar

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