Assessment Task 1
Manage Innovation and Continuous Improvement
Based on the case study provided, you will develop and deliver a presentation a performance improvement strategy, and encourage innovation within the group session; You will also develop risk and cost-benefit analyses which you will submit to your assessor for approval.
1. Read the case study ‘A. C. Gilbert' (Appendix 1). Assume no improvements have been made and the company is still operating in the same way today as when it closed in 1967.
2. Develop a one-page performance improvement strategy related to competitiveness. Include:
a. strategic goals
b. description of proposed process or amendment to current process
c. brief explanation of how proposal will improve performance and competitiveness
d. KRAs, KPIs, targets.
3. Develop a risk analysis for strategy.
4. Develop a cost-benefit analysis for strategy.
5. Prepare to deliver a 20-30 minute management team briefing and consultation (presentation) session:
6. Submit documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
You must provide a:
- one-page performance improvement strategy
- 20-30 minute team briefing and consultation session (team members may be other learners, or other group approved by assessor)
- written risk analysis
- written cost-benefit analysis.
- The presentation should:
- be logically structured
- be appropriate for the audience
- use relevant learning or visual aids
- cover all aspects of the topic and provide examples where required
- be 15-20 minutes duration
Your assessor will be looking for:
- application of quality management and continuous improvement theories in improvement strategy
- demonstration of creativity and innovation theories in group consultation
- application of organisational learning principles
- demonstration of cost-benefit analysis
- demonstration of risk management
- analytical skills to identify improvement opportunities
- demonstration of creativity skills to think laterally and identify improvement opportunities that come from group
- demonstration of learning skills to develop options for continuous improvement
- demonstration of teamwork and leadership skills to lead group session.
Assessment Task 2
Based on part 1 of the case study provided (see Appendix 1), you will develop an implementation plan to embed a new process. Based on part 2 of the case study (see Appendix 1), you will need to amend your plan to ensure success.
1. Turn to the case study ‘Implement an innovative process' (Appendix 1).
2. Review ‘Part 1 - Implementation'. Examine all aspects of the new process to be implemented.
3. Develop action plans for 1) transition, and 2) communication. In each action plan, include:
a. activities, objectives, measures (KPIs), timeframes
b. activities to promote the process and sustainability
c. activities to reduce any negative impact on people.
4. Develop at least two contingency plans related to possible implementation issues you foresee in relation to activities in your action plans.
5. Review ‘Part 2 - Follow up'. Examine implementation issues and failures.
6. Amend your action plans and contingency plans to address implementation failures.
7. Develop a schedule for evaluation and continuous improvement. Include regularly scheduled:
a. evaluation activities, regularly repeated over a suitable timeframe
b. evaluation activities to capture learnings from all work activities
c. activities to embed learning into work processes.
8. Submit documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
You must provide:
- action plans for transition, communication
- two contingency plans related to transition and communication action plans
- amended action plans and contingency plans based on data in part 2 of the case study
- evaluation and continuous improvement schedule.
Your assessor will be looking for:
- application of quality management and continuous improvement theories to planning and scheduling activities
- application of creativity and innovation theories to scheduling evaluation and continuous improvement
- application of organisational learning principles to continuous improvement planning
- application of sustainability practices to planning/revising plans
- analytical skills to identify improvement opportunities based on data in case study
- demonstration of creativity skills to think laterally and identify improvement opportunities to revise activities based on data in case study
- demonstration of learning skills to develop options for continuous improvement from data in case study.